Terms & Conditions

Last Updated: 21st February 2022

1. The Client is solely responsible for any/all harm or damage caused by their dog while it is under the care of Walk Our Woofers and agrees to compensate Walk Our Woofers in full against any liability arising from such harm or damage to third parties.
2. The Client agrees that, in admitting their dog, Walk Our Woofers has relied on the Client’s representation that their dog is in good health and has not harmed or shown aggression or threatening behaviour toward any person or any other dog.
3. All dogs will be subject to an initial assessment by Walk Our Woofers prior to using. Walk Our Woofers reserves the right to refuse admission to any dog deemed unsafe to walk.
4. The Client agrees to notify Walk Our Woofers immediately of any unwelcome, aggressive, procreative, or dangerous behaviour of their dog that has potential to cause harm to any other dog or individual.
5. The Client accepts that during the course of normal dog play their dog may sustain injuries. All dog play is carefully monitored to avoid injury, but scratches & punctures or other injuries may occur despite the best supervision.
6. Walk Our Woofers will only let dogs off the lead once permission has been given at the initial consultation and once Walk Our Woofers feel the dog has adequate recall.
7. The Client is responsible for the full cost of treatment of any injuries or illness that their dog receives while under the care of Walk Our Woofers together with any associated costs e.g. call-out charges. The Client authorises Walk Our Woofers to seek such veterinary advice and/or treatment as they deem necessary; where possible this will be carried out by the Client’s vet, but this cannot be guaranteed (e.g. in an emergency) and the Client accepts that Walk Our Woofers may at their discretion use any registered vet. The Client agrees to pay all such costs immediately upon pick-up of their dog, or by agreement with the proprietor.
8. Walk Our Woofers reserves the right to refuse admission if the Client fails to provide adequate proof of vaccinations or the vaccinations are found to be expired or otherwise incomplete.
9. Bitches may not attend walks while in season or pregnant.
10. The Client accepts that even though their dog is vaccinated against Bordetella (Kennel Cough) there is a chance that their dog can still contract Kennel Cough. The Client agrees that they will not hold Walk Our Woofers responsible if their dog contracts Kennel Cough while attending.
11. The Client agrees to take any necessary measures or precautions to ensure that their dog is continuously free of contagious, infectious, or otherwise communicable diseases. The Client further agrees to notify Walk Our Woofers immediately of any changes to your dogs health.
12. The Client consents to their dog being photographed, videoed, and/or used in any media or advertising by Walk Our Woofers without prior approval.
13. The Client agrees that their dog has not eaten in the hour before pick up by Walk Our Woofers to ensure sufficient time to digest food before any exercise or play. Failure to do so may result in the potentially life-threatening condition Bloat (Gastric Torsion).
14. The Client agrees to provide keys/arrange access to the dog for the agreed appointment; failure to do so will result in a cancellation for that day’s service and will be paid in full by the client.
15. Walk Our Woofers cannot accept any banned breed dogs listed by law.
16. No variation of these Terms and Conditions will have effect unless confirmed by Walk Our Woofers in writing.